Guests Feedback

A selection of comments from our guests
"Our friends had recommended Brown's to us from a previous stay and we were so grateful that they did. We loved our room, great views, spacious, and wonderful bathroom; all with a special European flair. Loved the French doors out onto the deck and the beautiful tiled patio out front. The breakfasts were delicious, different choices each day, and fun to share around the tables with other guests; always friendly and easy going. We especially loved our hosts, Gillian and Donald. So helpful in suggesting restaurants which many are just minutes away walking. The location is perfect, there is parking and free WIFI both of which was great for us. Donald had us laughing as he shared his stories about his experiences with Burt Munro from the movie The World's Fastest Indian with Anthony Hopkins. He had grown up with him and gave us some wonderful insight to this amazing man from New Zealand. Gillian also helped us book some great tours around Queenstown, Dart River excursion and hiking the Routeburn track. We would love to return and stay once again with the both of them. Thank you both for making our 42nd wedding anniversary such a special time."

"This was our third stay at this lovely, centrally located, Italian villa- style hotel and once again we could not fault our stay there. Our spacious room (10) had a Juliet balcony with stunning views over the town and lake and was exceptionally clean and comfortable. I loved the little extras at this hotel such as the jar of homemade biscuits, eco bath products and the scrumptuous breakfast menu which changes daily. Our hosts, Gillian and Donald are warm ,friendly and full of local knoweldge and suggestions to make your stay perfect . It is a short two minute walk into town and the harbour and I cant think of a nicer place to stay in beautiful Queenstown -great value!!"

"We have stayed many hotels over the years and this place is about as good as it gets. The location is very good in that it is a short walk to town, but far enough that you have a little separation. We were welcomed to the hotel, and got a very nice tour orientation. We had a pleasant surprise when we were greeted with a birthday a card and bottle of wine that the owner worked with our daughter on. The rooms are very nice, with great views. Very comfortable beds. The breakfasts are a real treat, with made to order and continental. But the best thing are the owners. I have never stayed anywhere that I felt more at home, and that I really was a guest that they cared about."

 

"Had a lovely 4 night stay in Queenstown at Brown's. The boutique hotel has a great location near the center of town, hiking trails, and the gondola. Wonderful breakfasts each morning. Donald and Gillian were very nice hosts. Donald made great restaurant recommendations. The room was a nice size - probably the cleanest bathroom I have seen in my travels. Also a lovely common sitting area on the main floor. Free wifi that worked throughout the hotel with a great signal strength. Overall a lovely stay."

"After staying in overpriced large brand name hotels in Australia my wife and I absolutely loved the service, location and quality / value of Browns. Gillian and Donald are great keepers and very helpful in planning activities. We would recommend fly / cruise / fly to Milford Sound and Paragliding above Queenstown. Rooms were very clean and comfortable (good linens and soaps) with a nice view of their courtyard and town. Just a short walk to both the village and the Skyline Gondola. Breakfast was delicious - would highly recommend 3 nights at a minimum."

"My husband and I stayed 7 nights at Brown Boutique Hotel with some friends and we couldn't have wished for a better location or hosts. Gillian and Donald were wonderful and so helpful in providing local knowledge about places to eat and booking us into a wine tasting with Grant Taylor at Valli. That was such a special treat. The hotel is very clean, well run and the staff who help Gillian and Donald are very pleasant. Cooked breakfasts were varied, filling and delicious and we were offered specials of the day which included corn fritters and omelettes. They catered for my gluten free requirements without any trouble at all.  
By the time we left, we had become friends, sharing stories over a bottle of wine or two on their wonderful al-fresco patio complete with blazing fire for ambience. It was a shame to leave but we highly recommend this boutique hotel to anyone who wants something a little special.
If there is anything to mark it down for, I would have preferred more cupboard and hanging space because I tend to travel heavily rather than lightly and more bench space in the bathroom. I always seem to be competing with my husband in this area! However, these are personal preferences and didn't detract from my enjoyment of our stay."

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Our Guests comments
" Simply, I loved Browns Boutique Hotel, the food, and everyone associated with it!  It was the best place I stayed during my entire 2 month trip to New Zealand and Australia - and I stayed in many places during that time. My room was large, well appointed and had a sweet "Juliet balcony" with wooden French doors that allowed me to see mountains, town and water, whether the doors were open or closed.  It's like staying with old and good friends who love you.  Thank you for a lovely experience, Gillian and Donald. I'll never forget Browns or you. "
Jane Johnston-Ilinois USA  May 2013  Read more 
 
Bedroom views from Browns Hotel Small boutique hotel- evening drinks Boutique accommodation

 
Awards
Qualmark New Zealand award4 Star Plus Boutique & Lodge